GRAZEVINE
your pocket sommelier

Support

Email us and a person will reply

hello@grazevine.app

Managing your subscription

Grazevine Premium is billed by Apple, so subscriptions are managed in your Apple account rather than in the app:

  1. Open the Settings app on your iPhone
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Choose Grazevine to change or cancel

Deleting the app does not cancel your subscription. You need to cancel it in the Subscriptions screen above, otherwise it keeps renewing.

Restoring a purchase

New phone, or reinstalled the app? Tap Go Premium at the top of the screen, then Restore purchases. As long as you're signed in with the same Apple ID you subscribed with, Premium will come back. Nothing is charged twice.

Refunds

Refunds for App Store purchases are handled by Apple, not by us. Request one at reportaproblem.apple.com.

Something looks wrong with a wine or cheese

The catalogue is curated by us, and photographs come from Wikipedia. If something is inaccurate, email us and we'll fix it. Please remember the app shows wines and cheeses that exist. It is not a live feed of what a particular shop has in stock today.

Allergies

Pairing suggestions are for enjoyment and are not allergen advice. If you have an allergy or intolerance, always check the actual product packaging.